Decorify firmly believes in your privacy and the security of your personal information. We also do not store your credit card details on our server, all credit card purchases are processed through our secure payment gateway. Your privacy is important to us.
The Information We Collect:
Your Email: You don’t like spam. We don’t like spam. If you place an order with us, we send email messages pertaining to your order. We do not sell your email address to other parties.
Your Personal Information:
We collect your personal information when you provide it to us as you place your order, including your name, shipping and billing address, credit card number, phone number, and email address. We use this information to process your order, provide you with support, and update you on your order. We do not sell your personal information to other parties. We will send you an SMS on the number provided for confirmation and tracking of your order.
We maintain best practices to protect your information, which includes appropriate physical as well as electronic security measures. We use 128-bit Secure Socket Layer (SSL) technology to encrypt all of your private information when placing an order, which ensures that no one else can read this information.
The Information We DON’T Collect:
Credit/Debit Card Information. This information goes directly to our third-party, secure payment gateway and is not retained in our servers at all.
Although we have taken all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.
We offer a hassle-free 10-day return policy on our returnable** products. If you do not like a product, then we will return your amount within 5-30 days. Please follow these steps to initiate a return:
Email us at firstname.lastname@example.org call us at 9286333555 with 10 days of receiving the product. Please mention your order number and the product you want to return.
Once we receive your request, we will initiate the return process.
As We do not offer reverse pickup service for any order. In case you want to return or exchange a product, please send it to the following address:
L-1, PallavPuram, Modipuram, Meerut
After we receive the return, the product will go through a quality check. Please note that it takes 7-10 days for us to receive the returned product.
*Used and damaged products cannot be returned/exchanged. Products tags and the original packing must be intact to avail return/exchange.
Good to Know:
Images on the website are clicked with a lighting effect due to which sometimes the color of the actual product may vary from the image taken. These idols are hand made hence a slight variation in Jewelry, in Colour Shade/Colour Tone, in size is quite possible.
Shipping charges are not refundable
We do not offer a reverse pickup service for any order. In case you want to return or exchange a product, please send it to the following address:
L-1, PallavPuram, Modipuram, Meerut
Cancel the order?
An order can be canceled until the order is dispatched. Please call us on 9286333555 or email us at email@example.com to cancel your order. If the order is shipped, we cannot cancel the order.
Shipping & Delivery Policy
- All Products will be shipped by standard shipping.
- The Shipping Cost is Free for India.
- Product is delivered within 2-6 days in India.
- Handling Time / Product is shipped in 7 days of order.
At Decorify, we make sure that your orders reach you in time. For this, we are associated with trusted shipping channels that work 24/7 to help us send packages. There are some facts related to our shipping policy that you must be aware of before placing an order with us.
For orders with Delivery Address within India:
Time is taken to deliver your order:
We get on our toes as soon as you place an order with us. Delivery times are usually as follows:
Within India – your order should reach you in
7 business days from the date of dispatch.
Please note that the date of dispatch depends on the products you order. The product page displays exactly how many days will it take to dispatch that product.
All the orders that we ship are carefully packed so that the product retains its quality and reaches you in good shape. We make sure your order is sealed and discreet.
Tampered, Damaged, or Opened Packages:
If you receive a shipment that seems tampered, damaged or opened – please do not accept that shipment. Take a photo of the shipment and get in touch with our customer care team at 9286333555 or email us at firstname.lastname@example.org
The order may be canceled before the product is shipped.
- Only unused Products returns are acceptable.
- The product can be returned within 3 days.
You can Exchange products or the amount can be refunded in your account from which you made payment.